Privacy Policy

Your privacy is important to us

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Effective Date: January 1, 2025

Last Updated: January 1, 2025

Data Controller Information

Company Name: Profit Assist

Location: The Netherlands

Contact Email: privacy@profitassist.net

Data Protection Officer: privacy@profitassist.net

1. Introduction

Profit Assist ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational trading services.

This policy complies with the EU General Data Protection Regulation (GDPR) and Dutch data protection laws. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

GDPR Compliance

As a Netherlands-based company, we fully comply with the General Data Protection Regulation (GDPR) and ensure your data rights are protected under EU law.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

3. Information We Collect

3.1 Personal Data You Provide

We may collect personally identifiable information that you voluntarily provide, including:

3.2 Automatically Collected Information

We may automatically collect certain information about your device and usage:

3.3 Third-Party Information

We may receive information about you from third-party platforms (such as Discord or payment processors) when you interact with our services through these platforms.

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 Service Provision

4.2 Communication

4.3 Business Operations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

All service providers are contractually bound to protect your data and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information if required by Dutch or EU law or in response to:

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to appropriate data protection safeguards.

6. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including:

We will inform you of any such transfers and the safeguards in place to protect your data.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

8.1 Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. We use the following types of cookies:

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9.1 Retention Periods

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule.

10. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right Description
Access Request copies of your personal data and information about how we process it
Rectification Request correction of inaccurate or incomplete personal data
Erasure Request deletion of your personal data under certain circumstances
Restriction Request restriction of processing under certain conditions
Portability Receive your data in a portable format and transfer it to another service
Objection Object to processing based on legitimate interests or for marketing purposes
Withdraw Consent Withdraw consent where processing is based on your consent

10.1 Exercising Your Rights

To exercise these rights, please contact us using the information provided below. We will respond to your request within one month, and we may request additional information to verify your identity.

10.2 Right to Lodge a Complaint

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with the law.

11. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services (such as Discord, payment processors, or social media platforms). We are not responsible for the privacy practices of these third parties.

11.1 Discord Integration

Our community features integrate with Discord. When you join our Discord server, Discord's privacy policy applies to your interactions on that platform. We only receive limited information necessary for community management.

We encourage you to review the privacy policies of all third-party services before providing any personal information.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

14. Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact us:

Privacy Email: privacy@profitassist.net

Data Protection Officer: privacy@profitassist.net

General Support: support@profitassist.net

Company: Profit Assist

Location: The Netherlands

Response Time: We will respond to privacy inquiries within 30 days

For urgent privacy matters: Please mark your email as "URGENT - Data Protection"